Mediation Support

Dealing with difficult and challenging situations.
What to say and how to say it.
Understanding people’s behaviour and actions.
Successful ways of working through conflict.
When the going gets tough, how can I still communicate effectively?
The conflict spiral and how not to fall into it.

 

Working with Team Mates

Improve the skills your staff have for dealing with “difficult” team mates.
Develop enhanced communication skills at all levels.
Take away models for working assertively and effectively with others.

 

Preventing Bullying and Harassment

Information and awareness around harassment and bullying in the workplace.
Effective follow-up to complaints, or setting a zero tolerance for staff.

 

Why Me, Why Change?

Understand why change happens in the workplace and how it can feel.
Provide staff going through change with information to manage change and stress in their career and lives.

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