Dedicated Clinical Account Manager

Unique to OCP, this service provides full support to your Human Resources/Management team. Client companies meeting the criteria receive a personally Dedicated Clinical Account Manager whom assumes responsibility for the following key services:

• Responsibility for liaison in respect of communicating all relevant information and any developments to the Executive and Human Resources team.
• On call support to the designated clients.
• Monthly verbal update and/or meeting to provide information regarding statistics, usage for the month, emerging trends.
• Co-ordinates Critical Incidents response and recovery, including the final CISM report.
• Full clinical support as and when indicated.
• Proactive feedback in respect of possible risks, potential opportunities using a solution-focused approach.
• Provision of CISM Support Guidelines

This service is not only an innovative, professional and very personalised service but also embodies OCP’s commitment to ensuring full support is not just a by-line but an authentic role delivered as part of our daily service.