Training Services
OCP Steps of Effectiveness
Please click on links below to view more information:
Personal Effectiveness
Team Effectiveness
Organisational Effectiveness
Management Effectiveness
Drug and Alcohol
Personal Effectiveness
Counselling
An Organisational Counselling Programme (OCP), is Nationally supported by OCP contracted and registered psychologists, registered psychotherapists, social workers and counsellors.
Enhance your Organisation Skills
An introduction to a variety of tools to manage priorities.
Interact with people, paper, email and systems in a time conscious way.
Balancing Life and Goal Setting
Exercises to understand priorities and values.
Stress management techniques.
Tools for being more productive in the workplace.
Managing your Money
This money management education workshop looks at balancing and planning for our financial responsibilities and needs from a number of perspectives including:
Obstacles to achieving financial success.
The reality of short term debt.
Money worries in personal relationships.
Effectively reducing your mortgage term.
Debt structuring.
Protecting your wealth.
What you need to do to set yourself up for success.
Individual Outplacement Services
Group Support and/or Individual Face to Face Support - Nationwide.
WRITING AN EFFECTIVE CV
A OCP Career Specialist will extract all relevant information, prepare a up-to-date CV, including Cover Letters if required. This includes what to put in your CV and what not to! Your individual CV will be developed in hard copy and then placed on a CD for ongoing use.
JOB HUNTING
Providing skills and up-to-date information about the current job market and finding a job.
Local career professionals providing information regarding current trends on employment.
JOB INTERVIEW SKILLS
How to be successful in a job interview. Includes essential tips and techniques to increase your ability to confidently sell your skills and master your interview.
FINANCIAL PLANNING
Provide insight into an individual’s current financial position and help with the development of a money management/financial plan to assist the transition from their current employment.
Individual sessions can be attended by spouses/partners at no additional cost.
INDIVIDUAL NATIONAL COUNSELLING SUPPORT
Some affected employees may choose to attend counselling in order to improve their coping with the situation.
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Team Effectiveness
Mediation Support
Dealing with difficult and challenging situations.
What to say and how to say it.
Understanding people’s behaviour and actions.
Successful ways of working through conflict.
When the going gets tough, how can I still communicate effectively?
The conflict spiral and how not to fall into it.
Working with Team Mates
Improve the skills your staff have for dealing with “difficult” team mates.
Develop enhanced communication skills at all levels.
Take away models for working assertively and effectively with others.
Preventing Bullying and Harassment
Information and awareness around harassment and bullying in the workplace.
Effective follow-up to complaints, or setting a zero tolerance for staff.
Why me, Why Change ?
Understand why change happens in the workplace and how it can feel.
Provide staff going through change with information to manage change and stress in their career and lives.
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Organisational Effectiveness
Stress and Resilience Training
ASSESS
What actions, decisions and situations affect your coping barometer and what takes it sky high?
Do you know your warning signs that balance is not in check?
What are the impacts on the people around you when you are not coping and how does that impact productivity and profit?
ACQUIRE
Preparedness for when you notice the barometer on the rise.
Tools to bounce back from setbacks and the courage to use them.
Credibility from those around you when you show resilience.
APPLY
Your increased productivity to value-add tasks.
New-found resilience and well-being across your life.
Effective communication techniques to empower people around you to cope as well.
Critical Incident / Trauma Management CISM
Awareness of, and skills to manage trauma and grief.
Preparing for critical and unexpected incidents in the workplace.
Communication and Conflict Resolution
Understand different types of people and how best to interact.
Identify your usual conflict resolution style and put in place strategies to improve.
Organisational Stress Audits
Organisational Stress and Wellbeing audits to identify organisational stressors for staff and recommend ways to reduce these and create a better sense of well-being within the organisation.
Health and Safety Audits to improve systems.
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Management Effectiveness
Interview Skills Workshop
Overview of recruitment and interview styles in today’s workplace.
Develop skills for technical or new team leaders in interviewing effectively.
Ask questions that get answers to assist the recruitment process.
Toolbox of suitable questions developed in the workshop.
Managing Change for Managers
Specifically developed for dealing with change and stress in others.
Understand likely responses and have a toolbox of strategies.
OCP Executive Care - One on One
Individual support for Senior Managers/Executives
Module One - Physical and Emotional Resilience
Module Two - The Cost of Ineffective Change Management
Module Three - Take Charge of your Poor Performers
Module Four - Igniting your Goals - personal and professional
Module Five - Personal Issues affecting Professional Life
Module Six - Personal Presentation Empowerment
Module Seven - The Impact of Psychological issues in the Workplace
Module Eight - Leadership – Executive 360
Module Nine – Support for Human Resources/Senior Executives
Drug and Alcohol
One on one Counselling and Rehabilitation
As part of your OCP programme individual support is provided with Drug and Alcohol specialists. Individual Rehabilitation contracts are entered into with the full support of OCP.
Drug and Alcohol Awareness Team Briefings
Understanding the effects of Drugs and Alcohol on work performance/Individuals and Family.
The organisation’s policy and processes.
Reasonable Cause Management Training
OCP will provide:
The skills to identify when team members' performance could be affected by drugs and alcohol.
An understanding of the effects of drugs and alcohol on work performance.
How to manage and address the situation effectively when faced with reasonable cause.
Knowledge of the organisation’s process when reasonable cause is identified.
Documenting reasonable cause situations.
Support services within the organisation and from OCP following the event.
Organisational Drug and Alcohol Policy Development
Designing a Drug and Alcohol policy that fits with the organisation's needs and culture.
Developing processes, reasonable cause training and management responsibilities.
Developing individual rehabilitation contracts.
